聖安東尼奧北醫學 - 六旗智選假日套房飯店 - IHG 旗下飯店位於聖安東尼奧,住宿在購物區且鄰近機場。如果您有一長串必買清單,那可以去拉坎特拉購物中心和里慕購物中心把東西一次買齊;這一帶最熱門的景點則是聖安東尼奧動物園和水族館和Aquatica San Antonio Waterpark,錯過可惜。有時間的話,一定要到德州六旗Fiesta 遊樂園走走。
It’s 11 pm still waiting for other bed because they says EXPEDIA offer other rooms instead the availability they have. , the first solution was “I can cancel and give you the money back” at 9 pm to go out to look for other hotel !!!!!!!!! Then that are going to give me other room !!! Nothing and now that they are going to bring other bed ! Still waiting
joyce
於 2024 年 3 月住了 1 晚
2/10 很糟糕
Annamae
親子旅遊
2024年3月30日
不喜歡:整潔度、員工素質和住宿環境和硬體
Got in 12am n checked in. It supposed to be 2 queens bed n 1 sofa sleeper. It had 2 sofa sleeper n 1 queen. Had no sheets or blanket or pillows for either of them. Had to go down to get them. Opened one of them up, mattress was filthy, flipped over n urine stained. The blanket he gave us, opened and there was a bed bug on it n went to show the clerk the bug n gave us another blanket. Then other bed the blanket had a 5” hole in it n blue stains on it also. There was a chase chair n u wouldn’t want to sit on it, stained. My 3 grandchildren slept on the cleaner one, sofa bed. We should have slept in our RV but it was late n needed to get up n showered for Six flags n have breakfast the five of us. We booked for two days n refused to stay second night n get a refund, should have asked for full refund. I took pictures of what we had to deal with
Annamae
於 2024 年 3 月住了 2 晚
6/10 一般般
michelle
2024年3月26日
喜歡:整潔度和住宿環境和硬體
No remote in the room..
michelle
於 2024 年 3 月住了 1 晚
4/10 不太好
Esperanza
家庭旅遊, 親子旅遊
2024年3月22日
不喜歡:設施服務和住宿環境和硬體
Hotel does not look like the pictures. There was no hot water and water pressure was low. The outside was dirty and there were random people outside all hours who even looked into cars. The only good things were the breakfast and that the location was right off of the highway for convenience to all of our destinations.
Esperanza
於 2024 年 3 月住了 2 晚
2/10 很糟糕
Tracey
2024年3月20日
不喜歡:整潔度、員工素質和住宿環境和硬體
Arrived to hotel and during breakfast and found out pool was closed 2 out of 3 day i was there. Room was ok but the missed a day in cleanning my room. elevatior broken a line was formed to go up stairs. food was good.
Tracey
於 2024 年 3 月住了 3 晚
2/10 很糟糕
trent
親子旅遊
2024年3月19日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
DO NOT BOOK THIS HOTEL! We drove from Colorado to San Antonio for vacation. Showed up to the hotel and checked in as normal. First thing I noticed was the floors in the lobby were dirty, but brushed it off as it could be busy high traffic area. I even noticed the hallways to the room had not been vacuum in a very long time. Made it into our hotel room and saw hard wood floors in the room just disgusting full of dirt and tiny leaves and crumbs, next I see the bed has a bunch of tiny black hairs all over them as if they did not change the sheets they just re made the dirty bed. I also noticed the fire alarm was disconnect wich I think is illegal. I noticed blood dripping down the toilet. And the refrigerator did not work in the room. I went down to lobby to ask to get my room cleaned and they said sorry they'll deal with it.... never did I ended up taking the broom that was in the lobby to sweep my own floor. I went to take a shower NO HOT WATER! I told the front desk as there was a line of other people complaining of the same thing. They said hot water will be back in an hour... there never was. At this point it was midnight no bed were remaid and the room still dirty. I asked to speak to manager and they said manager Lisa will be in in the morning. Got up at 8am to talk to manager and the guy said oh sorry manager will be here Tomorrow she's in a meeting. At this point there lying blowing everyone off. The cleaning lady comes out with major additude and says....
trent
於 2024 年 3 月住了 3 晚
6/10 一般般
LaTisha
親子旅遊
2024年3月19日
喜歡:整潔度、員工素質和設施服務
不喜歡:住宿環境和硬體
The property was cool. The staff was nice and it was clean. The hot water was not working in the hotel.
LaTisha
於 2024 年 3 月住了 3 晚
2/10 很糟糕
Leslie
家庭旅遊
2024年3月18日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Horrible Place!!! No hot water last night, and this happened in our pervious stay here as well. Also a car stolen in the parking lot, plus they did not honor the room we reserved originally and gave us a much smaller room with fewer beds. We were supposed to have two queen beds and a sleeper sofa. They gave us a room with one king bed and a couch. The straw that broke the camel's back is when we came in at 11pm and all had to take showers in cold water. We are checking out of the hotel in the hotel refused to give us a refund on the remaining two days of our reservation. Absolutely a nightmare of a place to stay and highly recommend staying anywhere but here.