This was our 3rd time at Hotel Castillo Huatulco & Beach Club. We really like it especially the walkability to other restaurants and shops. Highly recommended!
Peter
於 2024 年 3 月住了 10 晚
8/10 不錯哦
Irvin Alfredo
家庭旅遊, 親子旅遊
2024年3月24日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
El buffete deberian contemplar que luego hay niños y hacerlo accesible para todos
Irvin Alfredo
於 2024 年 3 月住了 5 晚
10/10 有夠讚
Claudette Stephanie
情侶出遊
2024年3月23日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We really enjoyed our stay at Hotel Castillo Huatulco! It was our first time in Huatulco and wasn't sure what to expect, with a beach club and shuttle, but it was great. Also we asked for an upgrade with our room and Alejandro at the front desk was so great. All the staff are so friendly and professional. Big shout out to the team at the Beach Club especially Roody, Cyralini and Roal. If you are used to big 5 star resorts and the mile long buffets, you will not find that here, however the food is really good at the Beach Club. Good variety of dishes and can't go wrong with breakfast. We liked all the different Mexican dishes. As for dinner, we always went out into town where there are an abundance of great restaurants. We love Santa Cruz and will definitely be back.
Claudette Stephanie
於 2024 年 2 月住了 14 晚
6/10 一般般
Christian Alfonso
2024年3月22日
不喜歡:員工素質
Muy buena ubicaciob
Christian Alfonso
於 2024 年 3 月住了 1 晚
6/10 一般般
Diana Lucia Cruz
家庭旅遊, 親子旅遊
2024年3月14日
喜歡:整潔度和員工素質
I liked it was closed to everything.
I had an inconvenience, bc when i reserved i booked all inclusive and at the reception they changed it to not all inclusive, and wanted to charge me more.
Diana Lucia Cruz
於 2024 年 3 月住了 4 晚
6/10 一般般
Patricia
情侶出遊
2024年3月5日
喜歡:員工素質
不喜歡:設施服務
Food was repetitive and hardly any variety. No wi-fi in hardly any rooms.
Patricia
於 2024 年 2 月住了 14 晚
10/10 有夠讚
Judith
情侶出遊
2024年2月29日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I love that the hotel is in town and that you have access to the ocean via the beach club - the best of both worlds.
Judith
於 2024 年 2 月住了 16 晚
8/10 不錯哦
Bonnie
家庭旅遊
2024年2月27日
喜歡:員工素質
Staff was great. Had some bugs crawling the walls in our rooms. Were shorted face cloths wish we had.
Bonnie
於 2024 年 1 月住了 8 晚
10/10 有夠讚
Bruce
情侶出遊
2024年2月24日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Feb, 2024. Having stayed for 4 weeks, I'd say we have a worthy opinion. We knew this was a 3 1/2 (ish) star hotel but the food every night was terrific. There is lots of variety; you'll definitely find something for your appetite. The booze probably isn't top end but there was plenty of different drinks and the bartenders were fun personnel. We were in the hotel's newer area and our wifi and hot water were fine. Our balcony could fit two chairs and our safe was large and easy to operate. There's maybe two English tv stations but that was of little concern to us. The grounds, halls, food areas, lobby and pool were cleaned continually. The staff was very cordial and helpful. We had two issues (a noisy neighbour and the a/c) which were resolved immediately. Hotel Castillo is very close to everything in Santa Cruz and a 20 minute walk into La Crucecita. Many excursions are organized right out of the lobby.
The Beach Club on Playa Chahue has a nice pool area and terrific food. The chairs are actually comfortable in the dining area - not the usual straight back, uncomfortable wooden chairs typical to Mexico. However, Playa Chahue is not for you if you're not a good swimmer - maybe just sit out in the waves near shore. We always managed to get shade, chairs and a lounger on the beach. (The loungers could use some padding for comfort.) We would definitely go back.
Bruce
於 2024 年 1 月住了 28 晚
8/10 不錯哦
gary
情侶出遊
2024年2月12日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The socializing in the lounge area was nice but it is better to get a room further away if youd like quiet before 10pm (or later on weekends). Staff were friendly and helpful.