No me avisaron que estaba en remodelación antes de pagar mi reserva y ppr tal motivo no contaba con todos los servicios ofrecidos como estacionamiento, gym y spa.
María Teresa
於 2024 年 4 月住了 1 晚
8/10 不錯哦
Miguel
家庭旅遊
2024年4月24日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Just renovated, Beautiful, perfect size all inclusive resort,
Miguel
於 2024 年 3 月住了 5 晚
4/10 不太好
Mina
2024年4月23日
喜歡:整潔度和員工素質
不喜歡:住宿環境和硬體
Mina
於 2024 年 4 月住了 5 晚
10/10 有夠讚
Kawsar
2024年4月23日
喜歡:整潔度、員工素質和住宿環境和硬體
Everything was great but the only down point was that the kids area was under renovation
Kawsar
於 2024 年 4 月住了 3 晚
10/10 有夠讚
Hiroko Arita
家庭旅遊
2024年4月21日
喜歡:整潔度、員工素質和設施服務
The resort was under major construction.
Hiroko Arita
於 2024 年 4 月住了 6 晚
8/10 不錯哦
HAMID NAWAZ
家庭旅遊
2024年4月21日
喜歡:整潔度、員工素質和住宿環境和硬體
Food options were limited and not good. Only two restaurants were worth eating in, Mexican and Japanese. Other places to eat can not be called restaurants.
HAMID NAWAZ
於 2024 年 4 月住了 5 晚
10/10 有夠讚
Marie
親子旅遊
2024年4月19日
喜歡:整潔度、員工素質和設施服務
Hotel is under renovation, however, our family had great time and we really enjoyed our stay.
Staff were so nice and they're so accommodating. Excellence service especially Leonardo, Froylan and the rest of the team in Hana's Restaurant. Francisco from the Pool side. Rocedes from Bellman. And rest of the restaurant team, everybody, did an excellent job. Thank you, Marriott All inclusive Cancun.
Marie
於 2024 年 4 月住了 3 晚
6/10 一般般
Svetoslav,Irvine
親子旅遊
2024年4月19日
喜歡:員工素質
不喜歡:設施服務和住宿環境和硬體
We visited the hotel in the beginning of April 2024. There was a lot of construction going on. The children's pool and the slide were closed, which was quite disappointing as this was a major reason we selected this hotel over others. The main pool is too deep and too cold for children. There were other issues related to the construction, such as limited restaurant options.
Other than that the hotel is OK. The staff is friendly and attentive, the food and drinks were OK for an all-inclusive. You can walk to the adjacent JW Marriot hotel, which has some additional restaurants (pricey, not included). And of course the beach is great and the color of the sea is beautiful. Despite all the problems, we still had a relaxing vacation.
Beware of the ATM in the lobby. I used it to withdraw some cash and a few days later there were fraudulent attempts to charge my debit card. If you need pesos, it's better bring some dollars and exchange at the front desk.