abandoned cars in parking lot. No one at front desk to check in. Left immediately without even checking in.
michael
4/10 不太好
Lyndi
情侶出遊
2023年10月21日
喜歡:員工素質
不喜歡:整潔度、設施服務和住宿環境和硬體
The front desk attendant was great! The property not so much. It has only ONE of the amenities it claims to have and that's the pool. Everything else it lists is a lie. No hot tub, no on site restaurant, no on site bar, no continental breakfast. The room was in pretty poor condition and had paper thin walls.
Lyndi
於 2023 年 10 月住了 1 晚
4/10 不太好
真實旅客
團體旅遊
2023年10月21日
喜歡:員工素質
不喜歡:整潔度和住宿環境和硬體
Nice people, horrible room.
Reserved a double queen and got a room with one king. Room 200 had scratched up furniture that was out of place. Shower didn't work. TV didn't get a signal. Room itself was in bad shape with missing baseboards and scuffed counters. The place really needs updating.
People at the reservation desk were working hard trying to keep everything straight on a really busy night but they were friendly.
真實旅客
於 2023 年 10 月住了 1 晚
2/10 很糟糕
Reisa
2023年10月19日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Called me and left voicemail at 10pm saying overbooked, dont come. Didn’t get message, checked into room with bag of trash and breathing tube on dresser, crap in toilet and crusty something on sheets. Couldn’t move me had no other rooms. Went to check out and ensure i wasn’t charged in morning, no one at front desk. Calked no one answered. Went back 30 minutes later, 10 people in line, still no one there. Expedia called, no answer, guaranteed me a refund.
Reisa
於 2023 年 10 月住了 2 晚
4/10 不太好
Matthew
家庭旅遊
2023年10月17日
不喜歡:整潔度和住宿環境和硬體
Great Staff, Poor Room
It was not a clean room. Flies in the room from the open threshold form the door that I blocked with a towel. There were no towels available the next day. I killed a roach. Trash under the bed. The bed was broken. Nice staff, but just a poor room.
Matthew
於 2023 年 10 月住了 2 晚
6/10 一般般
真實旅客
家庭旅遊
2023年10月16日
喜歡:整潔度
Very clean room. Staff was overwhelmed with parent’s weekend for the school. Took over an hour to check in.
真實旅客
於 2023 年 10 月住了 1 晚
4/10 不太好
Walter
2023年10月16日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
could not check in until 4:05 P.M.,being cleaned
Walter
於 2023 年 10 月住了 1 晚
4/10 不太好
Kevin,Northbrook
2023年10月16日
不喜歡:整潔度和住宿環境和硬體
Place was filthy , first room smelled of cigarettes had to move. Checking in they said they didn’t have a room. When I checked into my room I took a king instead of two queens which I wanted. I came back to switch since it smelled and they said no. I said I want a full refund now I will get another hotel and they found me a room. This place is filthy and by far the worst hotel I’ve stayed in the last 12 years visiting my three college kids .
Kevin
於 2023 年 10 月住了 2 晚
2/10 很糟糕
Shauna
情侶出遊
2023年10月16日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This property is horribly outdated, dirty, even had cobwebs in the corner of the door. The grossest hotel I have ever stayed in. When we arrived, the front desk told us they were overbooked, and they didn’t know when the clean room would be ready.