Hotel taxi rate was too expensive.Shower had problems. Water pressure was low. Water was not hot enough even after repaired by technician. Room rate was OK for over all service.
Tony
於 2017 年 9 月住了 1 晚
8/10 不錯哦
真實旅客
2013年11月27日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
真實旅客
6/10 一般般
Jerry,Taiwan
2013年9月8日
飯店有點舊
飯店狀況有點舊
Jerry
4/10 不太好
CL,Taiwan
2013年9月4日
喜歡:員工素質
不喜歡:整潔度和客房舒適度
To my surprise I was questioned on the reservation validity during check-in. I am sure until now who I should blame, the Hotel or Grand New Delhi? And I got a very bad room with window view of hotel's wall, poor shower head and bad pillows.
The staff was very helpful and courteous. We had a wonderful time and stay at this property.
Allan
於 2024 年 3 月住了 7 晚
4/10 不太好
Katherine
2024年3月13日
不喜歡:員工素質和住宿環境和硬體
Katherine
於 2024 年 3 月住了 3 晚
2/10 很糟糕
Gurpartap
情侶出遊
2024年3月9日
喜歡:設施服務
不喜歡:整潔度、員工素質和住宿環境和硬體
Original impression when walking in is really good. It only gets worse from there.
Majority of the staff doesn't care about the customer.
Our room smelled foul and so they changed our room which was marginally better but was even less clean. They said they would shift our luggage but eventually we had to get it ourselves.
Dinner tasted terrible and the stop serving you as soon as the time for breakfast, lunch, and dinner time is up. They would not tell customers the kitchen is closed and then just ignore you.
If your looking for a 3 star hotel with a 1 star customer service experience, then this would be the place for you.