You get what you pay for. Definitely suggest the Park Plaza closer to the city. Keys is run down, in need of some serious paint and cleaning. Upon checking in at 11 PM we had to call house keeping to come up and change our bedding and pillow cases as they were left in changed. Seriously discussing. After complaining, we received 10% discount on food only.
真實旅客
10/10 有夠讚
simonchampa,NEW YORK
2015年12月27日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice clean peacefull and comfortable
Stayed for 2 nights, hotel staff is quite helpfull rooms cleaned and tidy easy to find and peaceful place a bit side of the city access to bus train is easy
simonchampa
8/10 不錯哦
rahul,chaganpur
2015年9月17日
喜歡:住宿環境和硬體和客房舒適度
was a good stay
it was a good stay d only problem i had was tht they issued me a room tht was already occupied n wen i opened d door it left me embarrassed
rahul
8/10 不錯哦
ABHIMANYU,Mansfield, tx, USA
2015年8月30日
喜歡:整潔度、住宿環境和硬體和客房舒適度
Most of the hotel staff was nice but while checking out i was asked to pay extra fees for one mattress. When asked for a manager, i was introduced to Navjoy sharma, a very unfriendly and rude mamager. His exact words to me were , if u dont want to pay wr know how to charge it. A novice in speaking english he did not even know how to communicate properly let alone be professional. One would think that a manager of such a big hotel can atleast communicate effectively. I was very disappointed in the customer service he provided to us
ABHIMANYU
2/10 很糟糕
真實旅客
2015年7月23日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Pathetic services during stay on 18-07-15
1. It was very awful situation for me when I got used condom packet in restroom below the sink.
2. No one had respond over the phone and service person while asked for slippers.
3. Room was requested for non-smoke but the had given smoke Room, when asked for change no response given, and when asked for room spray,
4. In the morning of next day I had requested for tooth kit and delivered only for one person instead of 2 persons.
Overall no one respond and ignored all requested items and things asked for.
This was the worst exp of stay which I did with keys....
Rgds
真實旅客
2/10 很糟糕
Manpreet,Ludhiana
2015年7月14日
喜歡:整潔度
不喜歡:員工素質和客房舒適度
It was nt dat gud as it was expected from a 3 star hotel room service was nt pleasant