Hotel was overbooked and my reservation was not honored. I would like a full refund
Gary
於 2024 年 3 月住了 1 晚
2/10 很糟糕
Steven
2024年3月14日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I was going cheap so I chose OYO but this place was terrible. They only had a couple of rooms available and one smelled strongly of cigarette smoke (like someone recently had been in there smoking) and the next was where someone must have been staying because it had an electric hotplate but the door didn't lock. The third room was in the best shape of all 3 but was old and not in the best shape. The kicker was no wifi. This place was terrible so I said I was going to cancel the rest of my stay which the manager said I could. The next day (I had to stay because it was late at night when I checked in) I cancelled and they would not refund my money like they said they would.
Steven
2/10 很糟糕
Stacy
2024年3月13日
Stacy
於 2024 年 3 月住了 1 晚
10/10 有夠讚
corey
2024年3月12日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
It was good
corey
於 2024 年 3 月住了 5 晚
2/10 很糟糕
Raul
商務旅客
2024年2月24日
不喜歡:員工素質、設施服務和住宿環境和硬體
DO NOT BOOK, no matter how cheap the rates are. I made a reservation to this hotel and had my confirmation email 2 days prior. When I arrived in person to check in, I was told the hotel over booked. They had signs printed there were no vacany and the front desk rep told me there were no rooms left. They walked me without having the decency to find me a place to stay for the night. They didn’t offer any help, barely spoke any English to communicate. Save yourself trouble and do not book. Luckily I was not stranded late at night with my family.
Raul
於 2024 年 2 月住了 4 晚
2/10 很糟糕
Linda
2024年2月17日
不喜歡:整潔度、員工素質和住宿環境和硬體
Pesimo servicio, no hay cuartos disponibles dicen, despues que hice la reservacion. Ni he podido alojarme. Favor reembolsar el dinero.
Linda
2/10 很糟糕
Nathan
家庭旅遊
2024年2月10日
不喜歡:員工素質和住宿環境和硬體
I booked and prepaid for a room at the OYO on Expedia. But when we got to the hotel they didn’t have any rooms. Also, the clerk didn’t speak English. She had to call someone to talk to us.
Nathan
2/10 很糟糕
Debra
家庭旅遊
2024年1月14日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Nastiest hotel i have ever stayed in. The lady at the desk did not speak English. If you had a question, she had to call someone who spoke English. Property is old, furnishing are old and worn. Reserved a King bed no smoking but they did not have.
Debra
於 2024 年 1 月住了 2 晚
2/10 很糟糕
Carl
2023年12月24日
Carl
於 2023 年 12 月住了 7 晚
2/10 很糟糕
Tristean
2023年12月11日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Workers were very rude , had to wait an hour before I could check in . Rooms were filthy and stink and had roaches crawling EVERYWHERE