Needs a remodel; like walking into a hotel in 1993. Cleanliness was an issue in areas. Won’t stay there again. Only highlight was very courteous staff.
Shawn
於 2024 年 4 月住了 4 晚
4/10 不太好
Amit
家庭旅遊
2024年4月8日
不喜歡:整潔度和住宿環境和硬體
Room had an unpleasant odor on check-in. The hotel was all sold out and could not change rooms. Staff sent someone to spay room freshener. I will not stay at this property again.
Amit
於 2024 年 4 月住了 1 晚
10/10 有夠讚
Janet
家庭旅遊
2024年4月7日
Good
Janet
於 2024 年 3 月住了 4 晚
6/10 一般般
Rosa
2024年4月6日
不喜歡:員工素質
Rosa
於 2024 年 4 月住了 1 晚
8/10 不錯哦
Katerina
2024年4月6日
喜歡:整潔度、員工素質和住宿環境和硬體
Katerina
於 2024 年 4 月住了 1 晚
10/10 有夠讚
Laurie
2024年4月6日
喜歡:整潔度、員工素質和住宿環境和硬體
Laurie
於 2024 年 4 月住了 2 晚
10/10 有夠讚
FILBERT JOHN,Lakewood
親子旅遊
2024年4月6日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very clean abd suitable to family with small kids
FILBERT JOHN
於 2024 年 4 月住了 2 晚
10/10 有夠讚
FREDERICK
情侶出遊, 寵物同遊
2024年4月5日
喜歡:整潔度、員工素質和住宿環境和硬體
Excellent location for individuals that want to be close to shops and good restaurants. Would stay again.
FREDERICK
於 2024 年 1 月住了 1 晚
2/10 很糟糕
Brian
情侶出遊
2024年4月4日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Property in a good location near downtown Palm Springs (easy walk to dining, shopping, cultural attractions). Staff very helpful and professional. Nicely done pool and outdoor courtyard area. Convenient parking near the various property access doors.
Brian
於 2024 年 4 月住了 2 晚
6/10 一般般
Adam
2024年4月3日
喜歡:整潔度和住宿環境和硬體
Check in took 3 hours. We arrived at 2.30pm and told room would be ready shortly. Reception said they would call when ready. As it was going to be a short wait we sat and had a drink by the pool and after 1 hour I went to reception and room not ready. Another hour later still no room. After 3 hours I went to reception and was told room was ready. Still no call though. We wasted 3 hours hanging around the hotel when if they had been straight with us we could have gone and done something with our 3 hours.
Lady who was desk manager on check in was rude. Most of the staff unfriendly apart from cleaners and gardeners who were great.
People reserve pool loungers from 6am and don’t sit in them until lunch time, this is not reasonable. Groups of 10 plus teenagers allowed to cause mayhem around the pool without staff stopping them. If you’re not American you are treated like a second class citizen here at this hotel.
This is not like any other Hilton I have stayed at. Staff are so rude and grumpy. Glad to leave hotel but Palm Springs is great