Staff are accommodating and friendly, resolved quickly for any requests or issue of the guests, overall was excellent.
Elna
於 2023 年 10 月住了 3 晚
4/10 不太好
RAUL
2023年8月26日
不喜歡:整潔度和住宿環境和硬體
Easy parking.
There were bedbugs.
RAUL
於 2023 年 8 月住了 1 晚
4/10 不太好
Victoria
團體旅遊
2022年12月6日
喜歡:員工素質
不喜歡:整潔度和住宿環境和硬體
The rooms are in the 3rd floor only with no elevators. It is not good for senior citizens like us. It should be mentioned in the room description so as not to mislead prospective customers. No resto nor lobby on the ground floor. Guests have to cross a major street to check in or eat, since the staff services are in the other building across a major road. Very inconvenient for guests
Victoria
4/10 不太好
JOHN RONALD
2022年7月24日
JOHN RONALD
於 2022 年 7 月住了 1 晚
8/10 不錯哦
Evelyn
2021年12月10日
喜歡:員工素質和住宿環境和硬體
Evelyn
於 2021 年 12 月住了 1 晚
4/10 不太好
Katrina
商務旅客
2020年3月1日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Katrina
於 2020 年 2 月住了 1 晚
10/10 有夠讚
JOHN RONALD
家庭旅遊
2020年2月4日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Value for money...
Location was perfect...Room is clean with very good amenities...Stay was value for money...
JOHN RONALD
於 2020 年 1 月住了 2 晚
10/10 有夠讚
Ma.Theresa
2019年11月7日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Rooms were cleaned everyday, services were very good, need to have elevators for your annex building coz it is not convenient for the senior citizen, the location is good and not crowded.
Ma.Theresa
於 2019 年 11 月住了 3 晚
2/10 很糟糕
Shaila
2019年8月23日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Do not stay at Urban Manor!!!!!
The annex is around 100 meters away from the main where the lobby is located. We were told they cannot provide the transportation service despite our heavy luggage and heavy downpour!! We were eventually guided to our room after 1 hour of waiting for the rain to stop! When we went to our room, the locks are not working!!!!!!!!!!
I am a frequent traveller and this is definitely one of the worst services ever!!!!