Although the hotel is extremely well located and the room sizes are great, it needs love & a good update. Rooms have objects that are "semi-broken" (like a lamp) and water damage (in the ceiling). After the entrance there is a "lounging" area with tables, were bubbles are present from the wall paper.
But the worse part is the fact that staff does not care about you. I cannot count the number fo times I had to open the front door and the door to the street (two heavy doors) in the 6 days I was there. The receptionists are always talking to each other and ignore guests passing by.
This is such an iconic hotel, how can manage let this happen?
真實旅客
於 2020 年 3 月住了 5 晚
10/10 有夠讚
真實旅客
家庭旅遊
2020年3月4日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Just wonderful. Beautiful hotel. Staff lovely. Location is ideal if you want to be uptown.
真實旅客
於 2020 年 2 月住了 5 晚
8/10 不錯哦
真實旅客
情侶出遊
2020年3月4日
喜歡:整潔度、員工素質和設施服務
Un accueil toujours agréable, avec un personnel attentionné. L'accès à un café au rdc, chaque matin
Je regrette les prix dissuasifs du bar de chambre ainsi que lors du départ, nous devions descendre nos bagages.
Un guide détaillé précisant l'étage pour la salle fitness, le rooftop(en période estivale)seraient appréciable.
Nous espérons revenir et profiter de la terrasse(en période estivale)qui nous avait laissé un bon souvenir.