2/10 很糟糕
Nick,HK
情侶出遊
2020年2月22日
I am from HK & I was asking for refund (even for 30%) due to coronavirus but the hotel rejected. I understood this is the hotel policy but I do think there should be exceptional case under this extreme situation. Quite disappointed as other countries hotel are willing to refund full or partial refund in this case.
Nick
於 2020 年 2 月住了 6 晚