The food was absolutely delicious and the wait staff in the dining room was great! I felt safe with the security guard there the whole time.
nancy
於 2024 年 2 月住了 1 晚
10/10 有夠讚
Lisa
2024年2月11日
Lisa
於 2024 年 2 月住了 2 晚
2/10 很糟糕
Kenneth
2024年1月19日
Kenneth
於 2024 年 1 月住了 1 晚
10/10 有夠讚
NAJIBULLAH
團體旅遊
2024年1月15日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I had a fantastic experience at this hotel! The staff was incredibly welcoming and attentive, making me feel right at home from the moment I walked in. The room was clean, spacious, and beautifully decorated, providing a comfortable and relaxing atmosphere
NAJIBULLAH
於 2024 年 1 月住了 3 晚
4/10 不太好
A
家庭旅遊
2024年1月1日
喜歡:整潔度
不喜歡:設施服務
We were told a “hotel shuttle” would pick us up from the airport. We waited 2 hours after landing and a taxi showed up. When we got to Mercure we were told we had to pay for the “hotel shuttle”. This means we could’ve taken a regular cab and not waited 2 hours!
We were supposed to get VIP status with our membership but there were no benefits honored.
The hotel itself is clean, room is OK. No heat. There is no fridge in the room. WIFI connection is on/off. You get 1 towel per person and have to call every day for a 2nd towel.
The menu and room service options are limited with nothing for vegans or vegetarians.
Location is 45 minutes from historical center.
There is not hotel shuttle.
There is no concierge service.
Staff will each give you different information.
Do not honor late check out.
Do not honor any VIP membership status.
A
於 2023 年 12 月住了 5 晚
10/10 有夠讚
Siddharth,Mission Viejo
2023年12月16日
Siddharth
於 2023 年 12 月住了 1 晚
10/10 有夠讚
Ashley
家庭旅遊
2023年12月9日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Beautiful Hotel!!
I was blown away by this hotel! I was staying here for a tour and came a day early on my own. The price was phenomenal, the room was beautiful and spacious with a balcony and a lovely view, and the lobby was stunning. Pool had jets and an amazing view. Dinner and breakfast were good. Loved this hotel so much!
Ashley
於 2023 年 12 月住了 1 晚
10/10 有夠讚
Jane
家庭旅遊
2023年12月6日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Really good option in Quito
Excellent hotel.
Jane
於 2023 年 11 月住了 1 晚
10/10 有夠讚
Jane
家庭旅遊
2023年12月3日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Great hotel.
Excellent hotel for the money in Quito. Lovely rooms, nice rooftop hot tub. Excellent gym (although air con would be an advantage) and lovely sushi in the restaurant. The staff were lovely. You can leave bags in the storeroom and transfers and taxis are easily arranged and reliable.