Billiards

Reviews of Essence Hotel Carlton

3.5 out of 5
Essence Hotel Carlton
609 Swanston Street, Carlton, VIC

Reviews

7.8

Good

Rating 10 - Excellent. 274 out of 1000 reviews" "
Rating 8 - Good. 458 out of 1000 reviews" "
Rating 6 - Okay. 174 out of 1000 reviews" "
Rating 4 - Poor. 66 out of 1000 reviews" "
Rating 2 - Terrible. 28 out of 1000 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great space and location.
Stayed 1 night in Mar 2024

6/10 Okay

Rhys

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
There was no wall sockets near the bed and while I didn’t think this would be an issue. It was. The rooms are also small and boring. Very average for the price I paid. I probably wouldn’t recommend or stay again as having a phone next to me while it charges was important at this time of stay
Stayed 3 nights in Mar 2024

10/10 Excellent

Nicole

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

8/10 Good

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good location, very affordable but small rooms. Minimal parking and amenities. Nice and clean with friendly staff.
Stayed 1 night in Dec 2023

8/10 Good

Russell

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at Essence were so polite and helpful. 5 star assistance from them. Thankyou
Stayed 1 night in Dec 2023

8/10 Good

Saman Sarker

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would have given it a 5 star. It was clean and all and overall it was a good experience. But it had lack of stuffs and service. They only have room cleaning once in the day and thats basically it. There is also no in-room calls and facilities like that. However, the rooms were very clean. And I didn't had much difficulties tbh. Recommended.
Stayed 7 nights in Nov 2023

2/10 Terrible

Jiya

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Sleeping on a park bench would have been more comfortable. The mattresses are the cheapest… they sink and send you both into the middle… add that to a massive lump of a pillow and you have the worst night imaginable. We didn’t expect five star but literally the worst accommodation/bed ever and we have been backpackers and traveled in remote places.

8/10 Good

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
It was a bit noisy, to much street noise.
Stayed 1 night in Nov 2023
Response from Reservations Team, Essence Hotel Carlton on 2023/12/4
Dear Emma, We extend our sincerest appreciation for choosing our accommodation for your stay. Your stay was truly a pleasure, and your presence added warmth and happiness to our property. We look forward to hosting you again in the future. Best wishes on your future endeavours! Thank you.Kind Regards

10/10 Excellent

Phuong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you to the hotel's staff: reservation, reception and house keeping teams for good services, kind and professional manner. The room we stayed was new, clean and quiet We had a nice stay.
Stayed 3 nights in Nov 2023
Response from Reservations Team, Essence Hotel Carlton on 2023/12/2
Dear Phuong, We extend our sincerest appreciation for choosing our accommodation for your stay. Your stay was truly a pleasure, and your presence added warmth and happiness to our property. We look forward to hosting you again in the future. Best wishes on your future endeavours! Thank you.Kind Regards

10/10 Excellent

Mitchell

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay
Stayed 2 nights in Nov 2023
Response from Reservations Team, Essence Hotel Carlton on 2023/12/2
Dear Mitchell, We extend our sincerest appreciation for choosing our accommodation for your stay. Your stay was truly a pleasure, and your presence added warmth and happiness to our property. We look forward to hosting you again in the future. Best wishes on your future endeavours! Thank you.Kind Regards

10/10 Excellent

Kimberly Alessandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice and comfort room for a reasonable price.
Stayed 2 nights in Nov 2023
Response from Reservations Team, Essence Hotel Carlton on 2023/12/2
Dear Kimberly, We extend our sincerest appreciation for choosing our accommodation for your stay. Your stay was truly a pleasure, and your presence added warmth and happiness to our property. We look forward to hosting you again in the future. Best wishes on your future endeavours! Thank you.Kind Regards

10/10 Excellent

Brendan

Stayed 1 night in Oct 2023
Response from Reservations Team, Essence Hotel Carlton on 2023/11/19
Dear Brendan, We extend our sincerest appreciation for choosing our accommodation for your stay. Your stay was truly a pleasure, and your presence added warmth and happiness to our property. We look forward to hosting you again in the future. Best wishes on your future endeavours! Thank you.Kind Regards

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Great little getaway spot in Melbourne - will come again.
Stayed 1 night in Oct 2023
Response from Reservations Team, Essence Hotel Carlton on 2023/10/27
Dear Melanie, We extend our sincerest appreciation for choosing our accommodation for your stay. Your stay was truly a pleasure, and your presence added warmth and happiness to our property. We look forward to hosting you again in the future. Best wishes on your future endeavours! Thank you.Kind Regards

4/10 Poor

Sally

Traveled with partner
Disliked: Cleanliness, amenities
Room was very basic and not clean. Fee to park car on the property was excessive. Overall not impressed with the visit.
Stayed 1 night in Oct 2023
Response from Reservations Team, Essence Hotel Carlton on 2023/10/27
Dear Sally,Thank you for taking the time to leave a review of your recent stay at our hotel. We are sorry to hear that your experience fell short of your expectations, and we sincerely apologize for any inconvenience caused during your stay.We appreciate your feedback and will be sure to use it to improve our services and amenities for our guests in the future. We hope you will consider staying with us again in the future, and we will do our best to provide you with a more pleasant and comfortable experience.Thank you.Kind Regards

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Oct 2023
Response from Reservations Team, Essence Hotel Carlton on 2023/10/9
Dear Rachel, We extend our sincerest appreciation for choosing our accommodation for your stay. Your stay was truly a pleasure, and your presence added warmth and happiness to our property. We look forward to hosting you again in the future. Best wishes on your future endeavours! Thank you.Kind Regards

6/10 Okay

Richard

Disliked: Cleanliness
The room could definitely be cleaned better, particularly the floor which was quite dirty in places.
Stayed 7 nights in Oct 2023
Response from Reservations Team, Essence Hotel Carlton on 2023/10/9
Dear Richard,Thank you for taking the time to leave a review of your recent stay at our hotel. We are sorry to hear that your experience fell short of your expectations, and we sincerely apologize for any inconvenience caused during your stay.We appreciate your feedback and will be sure to use it to improve our services and amenities for our guests in the future. We hope you will consider staying with us again in the future, and we will do our best to provide you with a more pleasant and comfortable experience.Thank you.Kind Regards

6/10 Okay

Kathleen

Stayed 2 nights in Sep 2023
Response from Reservations Team, Essence Hotel Carlton on 2023/10/9
Dear Kathleen, We extend our sincerest appreciation for choosing our accommodation for your stay. Your stay was truly a pleasure, and your presence added warmth and happiness to our property. We look forward to hosting you again in the future. Best wishes on your future endeavours! Thank you.Kind Regards

4/10 Poor

Paul

Disliked: Property conditions & facilities
Stayed 3 nights in Oct 2023
Response from Reservations Team, Essence Hotel Carlton on 2023/10/9
Dear Paul,Thank you for taking the time to leave a review of your recent stay at our hotel. We are sorry to hear that your experience fell short of your expectations, and we sincerely apologize for any inconvenience caused during your stay.We appreciate your feedback and will be sure to use it to improve our services and amenities for our guests in the future. We hope you will consider staying with us again in the future, and we will do our best to provide you with a more pleasant and comfortable experience.Thank you.Kind Regards

8/10 Good

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Reservations Team, Essence Hotel Carlton on 2023/10/9
Dear Lee, We extend our sincerest appreciation for choosing our accommodation for your stay. Your stay was truly a pleasure, and your presence added warmth and happiness to our property. We look forward to hosting you again in the future. Best wishes on your future endeavours! Thank you.Kind Regards

10/10 Excellent

Byron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean simple rooms for the solo traveller. Plus conveniently located a short walk from the Lygon St restaurants. Close to a couple of great local pubs The Lincoln and Queensbury Hotel.
Stayed 4 nights in Sep 2023
Response from Reservations Team, Essence Hotel Carlton on 2023/9/24
Dear Byron, We extend our sincerest appreciation for choosing our accommodation for your stay. Your stay was truly a pleasure, and your presence added warmth and happiness to our property. We look forward to hosting you again in the future. Best wishes on your future endeavours! Thank you.Kind Regards

10/10 Excellent

Rhonda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot, friendly staff and perfect location. Walking distance to Lygon St, and just easy! Thanks for connecting us with this gem! Best suited if you just need a comfy bed for the night. The rooms are small but comfortable, and there are lots of options around for entertainment and dining.
Stayed 1 night in Sep 2023
Response from Reservations Team, Essence Hotel Carlton on 2023/9/16
Dear Rhonda, We extend our sincerest appreciation for choosing our accommodation for your stay. Your stay was truly a pleasure, and your presence added warmth and happiness to our property. We look forward to hosting you again in the future. Best wishes on your future endeavours! Thank you.Kind Regards

4/10 Poor

Cire

Good
Response from Reservations Team on 2023/9/17
Thank you!

6/10 Okay

THAD

Disliked: Property conditions & facilities
Hair dry was unsafe and unusable.
Stayed 2 nights in Sep 2023
Response from Reservations Team, Essence Hotel Carlton on 2023/9/10
Dear Thad,Thank you for taking the time to leave a review of your recent stay at our hotel. We are sorry to hear that your experience fell short of your expectations, and we sincerely apologize for any inconvenience caused during your stay.We appreciate your feedback and will be sure to use it to improve our services and amenities for our guests in the future. We hope you will consider staying with us again in the future, and we will do our best to provide you with a more pleasant and comfortable experience.Thank you.Kind Regards

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Reservations Team, Essence Hotel Carlton on 2023/9/8
Dear Christine, We extend our sincerest appreciation for choosing our accommodation for your stay. Your stay was truly a pleasure, and your presence added warmth and happiness to our property. We look forward to hosting you again in the future. Best wishes on your future endeavours! Thank you.Kind Regards

8/10 Good

Chester

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
This is a good budget hotel in Carlton. The rooms are small, but they're clean and there's a good use of space. It's right on the tram line, so rooms on the street are noisy, but those on other sides are reasonably quiet.
Stayed 3 nights in Aug 2023
Response from Reservations Team, Essence Hotel Carlton on 2023/8/17
Dear Chester We extend our sincerest appreciation for choosing our accommodation for your stay. Your stay was truly a pleasure, and your presence added warmth and happiness to our property. We look forward to hosting you again in the future. Best wishes on your future endeavours! Thank you.Kind Regards

8/10 Good

Bryce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice easy stay
Stayed 1 night in Aug 2023
Response from Reservations Team, Essence Hotel Carlton on 2023/8/11
Dear Bryce, We extend our sincerest appreciation for choosing our accommodation for your stay. Your stay was truly a pleasure, and your presence added warmth and happiness to our property. We look forward to hosting you again in the future. Best wishes on your future endeavours! Thank you.Kind RegardsReservations TeamEssence Hotel Carlton

8/10 Good

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Essence Hotel Team on 2023/8/7
We extend our sincerest appreciation for choosing our accommodation for your stay. Your stay was truly a pleasure, and your presence added warmth and happiness to our property. We look forward to hosting you again in the future. Best wishes on your future endeavours! Thank you.Kind Regards

4/10 Poor

Roger

Disliked: Cleanliness, staff & service
I have pretty simple requirements for a hotel. Clean, quiet, and a comfortable temperature. Unfortunately, I was disappointed by this one -- very disappointed for the price at the high end of midrange. This is not a midrange hotel, it is a cheap student dorm offering their unused rooms as a hotel. I knew it would be small, but I was shocked to actually see it: I banged my elbows on the wall when taking off my coat, the suitcase stand was 2/3 the size of my case and there was no room for a wardrobe. Presumably the students do their homework in the common because there is no room for anything like a desk. With the AC set on maximum, it barely moved a thread next to the vent; eventually I got so hot (in midwinter!) I had to open the window to get to sleep. (Which was made more difficult because the window catch was broken -- and greasy.) Of course, the open window made the loud street noises even worse. The feeble AC might also contribute to the black mould in the tiny bathroom -- but then again, there were also dust bunnies and hair on the carpets, so ... Oh, and the room safe didn't work. On the plus side, the shower was bizarrely huge compared to everything else. Rest of the bathroom, you bang you shins on the toilet bowl whilst cleaning your teeth. Shower, you could get 6 people in there if it rocked your boat. Also, a very convenient tram stop for getting into the city.
Stayed 2 nights in Jul 2023
Response from Essence Hotel Team on 2023/8/1
Thank you for taking the time to leave a review of your recent stay at our hotel. We are sorry to hear that your experience fell short of your expectations, and we sincerely apologize for any inconvenience caused during your stay. Our friendly front desk staff always be there for you to resolve your issues. We appreciate your feedback and will be sure to use it to improve our services and amenities for our guests in the future. We have rooms with different categories. We hope you will consider staying with us again in the future, and we will do our best to provide you with a more pleasant and comfortable experience.Thank you.Kind Regards

10/10 Excellent

Damian

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the location, clean and comfortable
Stayed 2 nights in Jul 2023
Response from Front Office Team on 2023/7/26
We extend our sincerest appreciation for choosing our accommodation for your stay. Your stay was truly a pleasure, and your presence added warmth and happiness to our property. We look forward to hosting you again in the future. Best wishes on your future endeavors! Thank you.Kind Regards

8/10 Good

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities
Neat hotel on tram route in good location. Compact clean rooms (have stayed here once before) great shower. I did have a problem with the air con and couldn't get it to go below 22 degrees, but thankfully the rooms have opening windows.
Stayed 3 nights in Jul 2023
Response from Reservations Team, Essence Hotel Carlton on 2023/7/24
We extend our sincerest appreciation for choosing our accommodation for your stay. Your stay was truly a pleasure, and your presence added warmth and happiness to our property. We are sorry to hear that your experience fell short of your expectations, and we sincerely apologize for any inconvenience caused during your stay. We look forward to hosting you again in the future. Best wishes on your future endeavours! Thank you.Kind Regards

4/10 Poor

Joanne

Traveled with family
Disliked: Staff & service
There was an error with my booking. I had booked for a standard twin room but when I got to the room it was a Queen bed room. I was then told that the twin rooms were booked for the night when I had booked a month in advanced. I didn't receive any confirmation closer to the date and my email stated it was a twin room. All they could offer me were to stay in the room or have two separate rooms. When I asked again they only offered a late checkout. I was disappointed as it was not what I had booked for and I was not informed ahead of time whether or not it was okay.
Stayed 2 nights in Jul 2023
Response from Reservations Team, Essence Hotel Carlton on 2023/7/24
Thank you for taking the time to leave a review of your recent stay at our hotel. We are sorry to hear that your experience fell short of your expectations, and we sincerely apologize for any inconvenience caused during your stay.We appreciate your feedback and will be sure to use it to improve our services and amenities for our guests in the future. We hope you will consider staying with us again in the future, and we will do our best to provide you with a more pleasant and comfortable experience.Thank you.Kind Regards

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet, and comfy. Everything you need for a short stay.
Stayed 1 night in Jul 2023
Response from Reservations Team, Essence Hotel Carlton on 2023/7/24
We extend our sincerest appreciation for choosing our accommodation for your stay. Your stay was truly a pleasure, and your presence added warmth and happiness to our property. We look forward to hosting you again in the future. Best wishes on your future endeavours! Thank you.Kind Regards

10/10 Excellent

Ulian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Reservations Team, Essence Hotel Carlton on 2023/7/24
We extend our sincerest appreciation for choosing our accommodation for your stay. Your stay was truly a pleasure, and your presence added warmth and happiness to our property. We look forward to hosting you again in the future. Best wishes on your future endeavours! Thank you.Kind Regards

8/10 Good

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Reception staff very polite friendly and helpful Late check was very appreciated Thanks
Stayed 1 night in Jul 2023
Response from Reservations Team, Essence Hotel Carlton on 2023/7/22
We extend our sincerest appreciation for choosing our accommodation for your stay. Your stay was truly a pleasure, and your presence added warmth and happiness to our property. We look forward to hosting you again in the future. Best wishes on your future endeavours! Thank you.Kind Regards

10/10 Excellent

Nicole

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Most comfortable bed ever!!!!
Stayed 1 night in Jul 2023
Response from Reservations Team, Essence Hotel Carlton on 2023/7/22
We extend our sincerest appreciation for choosing our accommodation for your stay. Your stay was truly a pleasure, and your presence added warmth and happiness to our property. We look forward to hosting you again in the future. Best wishes on your future endeavours! Thank you.Kind Regards

4/10 Poor

Daniel

Business traveler
Disliked: Cleanliness, property conditions & facilities
Tv didn't work shower had mold in it
Stayed 1 night in Jul 2023
Response from Reservations Team, Essence Hotel Carlton on 2023/7/22
Thank you for taking the time to leave a review of your recent stay at our hotel. We are sorry to hear that your experience fell short of your expectations, and we sincerely apologize for any inconvenience caused during your stay.We appreciate your feedback and will be sure to use it to improve our services and amenities for our guests in the future. We hope you will consider staying with us again in the future, and we will do our best to provide you with a more pleasant and comfortable experience.Thank you.Kind Regards

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
I was very happy with the Accommodation and location. Excellent place to stay.
Stayed 1 night in Jul 2023
Response from Reservations Team, Essence Hotel Carlton on 2023/7/22
We extend our sincerest appreciation for choosing our accommodation for your stay. Your stay was truly a pleasure, and your presence added warmth and happiness to our property. We look forward to hosting you again in the future. Best wishes on your future endeavours! Thank you.Kind Regards

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent thank you
Stayed 1 night in Jul 2023
Response from Reservations Team, Essence Hotel Carlton on 2023/7/22
We extend our sincerest appreciation for choosing our accommodation for your stay. Your stay was truly a pleasure, and your presence added warmth and happiness to our property. We look forward to hosting you again in the future. Best wishes on your future endeavours! Thank you.Kind Regards

8/10 Good

Sophie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoyed the fabulous service from the people on the front desk. The rooms was mostly clean except for mould in the shower and a dirty tissue that was left on the floor. Overall, a great place for a one night stay while travelling through Melbourne.
Stayed 1 night in Jul 2023
Response from Reservations Team, Essence Hotel Carlton on 2023/7/22
We extend our sincerest appreciation for choosing our accommodation for your stay. Your stay was truly a pleasure, and your presence added warmth and happiness to our property. We are sorry to hear that your experience fell short of your expectations, and we sincerely apologize for any inconvenience caused during your stay.We appreciate your feedback and will be sure to use it to improve our services and amenities for our guests in the future. We look forward to hosting you again in the future. Best wishes on your future endeavours! Thank you.Kind Regards

10/10 Excellent

Michelle

Stayed 2 nights in Jun 2023
Response from Reservations Team, Essence Hotel Carlton on 2023/7/22
We extend our sincerest appreciation for choosing our accommodation for your stay. Your stay was truly a pleasure, and your presence added warmth and happiness to our property. We look forward to hosting you again in the future. Best wishes on your future endeavours! Thank you.Kind Regards

8/10 Good

Joel

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023
Response from Reservations Team, Essence Hotel Carlton on 2023/7/22
We extend our sincerest appreciation for choosing our accommodation for your stay. Your stay was truly a pleasure, and your presence added warmth and happiness to our property. We look forward to hosting you again in the future. Best wishes on your future endeavours! Thank you.Kind Regards

6/10 Okay

Pamela

Stayed 1 night in Jun 2023
Response from Reservations Team, Essence Hotel Carlton on 2023/7/22
Thank you for taking the time to leave a review of your recent stay at our hotel. We are sorry to hear that your experience fell short of your expectations, and we sincerely apologize for any inconvenience caused during your stay.We appreciate your feedback and will be sure to use it to improve our services and amenities for our guests in the future. We hope you will consider staying with us again in the future, and we will do our best to provide you with a more pleasant and comfortable experience.Thank you.Kind Regards

8/10 Good

Denise

Stayed 4 nights in May 2023
Response from Reservations Team Essence Hotel Carlton on 2023/7/22
We extend our sincerest appreciation for choosing our accommodation for your stay. Your stay was truly a pleasure, and your presence added warmth and happiness to our property. We look forward to hosting you again in the future. Best wishes on your future endeavours!

10/10 Excellent

Froni

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and convenient. Very friendly and professional staff. Thank you.
Stayed 2 nights in May 2023
Response from Reservations Team, Essence Hotel Carlton on 2023/7/22
We extend our sincerest appreciation for choosing our accommodation for your stay. Your stay was truly a pleasure, and your presence added warmth and happiness to our property. We look forward to hosting you again in the future. Best wishes on your future endeavours! Thank you.Kind Regards

8/10 Good

Stratia

Liked: Cleanliness, staff & service, property conditions & facilities
Very basic but nice for over night stay. It’s tiny.
Stayed 1 night in May 2023
Response from Reservations Team, Essence Hotel Carlton on 2023/7/22
We extend our sincerest appreciation for choosing our accommodation for your stay. Your stay was truly a pleasure, and your presence added warmth and happiness to our property. We look forward to hosting you again in the future. Best wishes on your future endeavours! Thank you.Kind Regards

10/10 Excellent

Cassandra

Stayed 1 night in May 2023
Response from Reservations Team Essence Hotel Carlton on 2023/7/22
We extend our sincerest appreciation for choosing our accommodation for your stay. Your stay was truly a pleasure, and your presence added warmth and happiness to our property. We look forward to hosting you again in the future. Best wishes on your future endeavours! Kind Regards

10/10 Excellent

Paul

Stayed 3 nights in May 2023
Response from Reservations Team, Essence Hotel Carlton on 2023/7/22
We extend our sincerest appreciation for choosing our accommodation for your stay. Your stay was truly a pleasure, and your presence added warmth and happiness to our property. We look forward to hosting you again in the future. Best wishes on your future endeavours! Thank you.Kind Regards

8/10 Good

MIchael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location. Pleasant staff
Stayed 1 night in May 2023
Response from Reservations Team, Essence Hotel Carlton on 2023/7/22
We extend our sincerest appreciation for choosing our accommodation for your stay. Your stay was truly a pleasure, and your presence added warmth and happiness to our property. We look forward to hosting you again in the future. Best wishes on your future endeavours! Thank you.Kind Regards

8/10 Good

Jacinta

Liked: Cleanliness, amenities
It was very clean and professional. Bed was comfy.
Stayed 1 night in May 2023
Response from Reservations Team, Essence Hotel Carlton on 2023/7/22
We extend our sincerest appreciation for choosing our accommodation for your stay. Your stay was truly a pleasure, and your presence added warmth and happiness to our property. We look forward to hosting you again in the future. Best wishes on your future endeavours! Thank you.Kind Regards

10/10 Excellent

Masako

Stayed 1 night in May 2023
Response from Reservations Team, Essence Hotel Carlton on 2023/7/22
We extend our sincerest appreciation for choosing our accommodation for your stay. Your stay was truly a pleasure, and your presence added warmth and happiness to our property. We look forward to hosting you again in the future. Best wishes on your future endeavours! Thank you.Kind Regards