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Reviews of By The Lake Villas

4.5 out of 5
By The Lake Villas
27/61, Moo 1, Naya Road, Rawai, Phuket

Reviews

8.8

Excellent

Rating 10 - Excellent. 8 out of 17 reviews" "
Rating 8 - Good. 7 out of 17 reviews" "
Rating 6 - Okay. 2 out of 17 reviews" "
Rating 4 - Poor. 0 out of 17 reviews" "
Rating 2 - Terrible. 0 out of 17 reviews" "

8.8/10

Cleanliness

8.2/10

Staff & service

10/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Lehr

Liked: Cleanliness, property conditions & facilities
Stayed 10 nights in Jan 2024

10/10 Excellent

Carl

Liked: Cleanliness, amenities, property conditions & facilities
A beautiful property in excellent condition. Service was wonderful, staff excellent and nothing was too much trouble. Will stay again for sure!
Stayed 9 nights in Jul 2022
Response from BTL service team on 2022/8/17
Hi Carl, many thanks for your feedback! in these times we do all possible and partially even impossible things for our guest. hope see you soon again @By The Lake Villas.

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
住左三晚 自駕 環境清靜，villa乾淨舒適👍 近海灘，玩完可以番villa泳池边shower👍👍👍
Stayed 3 nights in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great villa
Overall experience was great! The staff were really friendly and helpful! Enjoy the quietness with family and spending quality time. Some little improvement may needed from the villas itself as it start to age a bit. But maybe it’s just me. Overall is still really enjoyable.
Stayed 4 nights in Dec 2017
Thank you for your comments - I will take these into consideration . All the best from here. Torben

6/10 Okay

Verified traveler

Disliked: Staff & service, room comfort
Poor management from villas
Poor management , didn't get any service after 4:00 pm, did promise to arrange by villa manager, never made it and unable to find anyone to help after 4:00pm. No one help on BBQ to light up fire and no charcoal deliver to us upon finish even they promise to do so. The pool is very small like a small fountain

8/10 Good

CHI CHING

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

same

Liked: Cleanliness, property conditions & facilities, room comfort
2015 july
Clean room large villa. Well priced

10/10 Excellent

anna, brisbane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant
Well equipped, clean, tidy, lovely staff, air con a bit inefficient but they know to fix. Great pool. Would recommend.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic - worth the extra dollars!
It was a great experience, luxury living, comfortable and great location. Some appliances didn't work very well, but these things happen. Overall we were very happy and will definitely be back. The manager, Michael is always available and very helpful.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Brandon, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel with friendly staff and nice facilities

10/10 Excellent

hin fai, 香港

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
一定要租車。
值得入住

10/10 Excellent

pierre, Bondy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magnifique, seul bémol, Villa excentrée du centre ville mais avec un service de navette efficace !

6/10 Okay

olivier, saint brieuc

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
L'estétique n'est pas pratique!!
Avons séjournée entre amis 7 jours et a l'unanimité le même constat. Demeure moderne et classe, belle décoration mais après....pour les vacances c'est un peu compliqué tous ses étages, toujours a monter et a descendre, profitions du toit terrasse en soirée et en matinée pour le petit déjeuner et au finale étions tout le temps la haut. La piscine est très peu ensoleillé et par contre très chloré, résultat pas beaucoup utilisé. Un spots sur deux ne fonctionne pas, la lumière des dressing ne fonctionne pas, la climatisation est très dur a régler et inefficace au coin salon et cuisine, par contre elle fait du bruit. Interdiction de mettre le papier toilette dans la cuvette sous peine que celle ci se bouche?!?! au prix ou l'on paye le séjour...en plus les lunettes des toilettes ne tiennent pas a la vertical et aucun sur les trois cuvettes, pratique !! L'ensemble de l'établissement est loin d'être correct et demande a être bien suivie au niveau de l'entretien, vitre, carrelage, sanitaire etc..... En conclusion je ne le recommanderai pas a mes amis.

8/10 Good

SALAH ELDIN, egypt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Two nights in such a luxury hotel I will never forget , the villa contains everything man in need , a complete kitchen with oven and microwave, fridge and cooker, kettle and coffe machine and dish washer , two bedrooms in a higher level, and in the last level an amazing roof. the pool is private with some artificial waves which you can switch them on or off.

8/10 Good

Scarlet, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
位置較為不便, 酒店設施齊全, 但相對私隱性唔會太好。
Two bed room pool villa係布吉不算多, 價錢亦很合理, 只是酒店位置相對不太方便, 周圍只有樹及樹, 十分僻靜, 必須包車, 否則不太可能隨便見到車。私人泳池的牆亦十分矮, 任何人經過已經可以見到裡面的環境。整體來說, 還是蠻不錯的。